Terms and Conditions

Prices detailed on our website are already inclusive of GST (GST number 65-071-932), however delivery fees will be added on in the checkout process. Although we try and work as closely as possible to the images on the web site, variations might occur. Be assured we will only stock quality material from reliable sources.

We cannot guarantee specific delivery times, but deliveries will be made within 3 days. Please note that no deliveries will be made on Public Holidays or Sundays - in this case, delivery will be made as close to the specified day as possible.

Warranties and guarantees are born by the manufacturer of the product. Aquarium Supplies NZ sells products "as is".

Refunds Policy

For more information see refund policy.


Cancellation Policy

A order cannot be cancelled once accepted by Aquarium Supplies NZ, and the delivery process has been initiated. At any stage prior to this an order may be cancelled. We will promptly refund amounts paid for the product order.

We may cancel a product order (or part of a product order) where product is unavailable for any reason. Where we cancel a product order (or part of a product order) we will notify you as soon as possible. If we have effected payment for a product order that is cancelled we will promptly refund the amounts paid for the product order or the part of the product order that is cancelled.



We accept these payment methods:

Mastercard Paypal Visa

eWAY Payment Gateway